Digital Products

Because our products are digital downloads that are delivered instantly, we generally do not offer refunds once a download has been completed. You receive full access to your purchased design immediately after payment.

When We May Offer Refunds

We will consider refund requests in the following cases:

• Technical Issues: If you're unable to download your purchase due to a technical error on our end.
• Duplicate Purchases: If you accidentally purchased the same design twice.
• Quality Issues: If the downloaded file is corrupted or significantly different from what was shown.

How to Request a Refund

To request a refund, please contact us at support@alinasfonts.com within 7 days of your purchase. Include:

• Your order confirmation or payment receipt
• The reason for your refund request
• Any screenshots of issues you encountered

Processing Time

Refund requests are typically reviewed within 2-3 business days. If approved, refunds are processed back to your original payment method and may take 5-10 business days to appear on your statement.

Contact Us

Questions about our refund policy? Contact us at support@alinasfonts.com